Cloud Exchange FAQ and Help
Find answers to all your Cloud Exchange questions

Browse Common Questions
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FAQ
What is HollaEx?
FAQ
How do I open a crypto exchange?
FAQ
Can I add my coin or create a new coin?
FAQ
Can I see the exchange in action?
FAQ
Will my exchange have liquidity?
FAQ
How can I get help?
FAQ
How much can I earn as an exchange business?
General
How do I get started?
General
How long does it take to start my crypto exchange?
General
How secure and safe is the exchange solution?
General
Is HollaEx Kit Centralized or Decentralized exchange?
General
Is the project open source?
General
Can I contribute to the HollaEx Kit open source project?
General
Is the code tested and audited?
General
I want to know examples of successful exchange using your solution
General
How can I improve the loading speed of the website?
General
How much can I make by running an exchange realistically?
General
How can I list my exchange on CoinMarketCap?
General
What are useful communities where I can chat and ask questions from other?
General
Where should I share my feedback and feature requests for future releases?
Exchange Plans
What is the main difference between cloud and DIY exchange?
Exchange Plans
What do I need to run the HollaEx Kit on my server?
Exchange Plans
Can I host my exchange somewhere else?
Pricing
How much does it cost to start my exchange?
Pricing
Is there any trial to test the exchange before purchasing any plans?
Account & Payment
I want to delete my account
Account & Payment
How can I get refund?
Account & Payment
How do I cancel the service?
Account & Payment
What payment methods are accepted to pay for HollaEx services?
Exchange Features
Do you offer IOS, Android app for exchange?
Exchange Features
Which languages do your solution support?
General
Can I have referral system on my exchange?
Exchange Features
Can I black list certain countries to use my exchange?
Exchange Features
How can I manage the users of my exchange?
Exchange Features
Where can I get my exchange reports?
Exchange Features
How do I connect my exchange domain to my cloud exchange?
Exchange Features
Can I have a landing page for my exchange?
Exchange Features
Does the system support 2 factor authentication?
Exchange Features
Can I use the exchange to receive crypto payments?
Exchange Features
How do I accept payments for my token sales on my exchange?
Customization
How do I customize the exchange interface?
Customization
If I have a tech team, can I fully customize the exchange as I wish?
Customization
How can I add custom scripts to my website into head and body?
Customization
How do I customize the content of the exchange?
Customization
How do I add a new language to the exchange?
Customization
Where do I customize my token's icon?
Customization
Can I pay to get custom development done for my exchange?
Plugin & API
Where do I get the API keys and secrets to develop a plugin?
Plugin & API
How can I make an API Documentation for my exchange users?
Coin & Market Pairs
What are the coins supported in HollaEx?
Coin & Market Pairs
Can I add my custom coin?
Coin & Market Pairs
Do I have to add a market pair for trading?
Coin & Market Pairs
Do I have to pay to add new assets and markets?
Coin & Market Pairs
How to integrate my exchange with a bank to support fiat?
Wallet & Transaction
How are wallets being managed?
Wallet & Transaction
Can I use a different wallet custody such as Bitgo and connect that to my exchange?
Wallet & Transaction
Can I store the funds on my cold wallet?
Wallet & Transaction
My user deposited some funds to his wallets but it's not showing in his wallet.
Trading
Can spot and futures be traded?
Trading
Is margin trading available?
Trading
How many trades per second does the system support?
Fees
Can I set different trading fees for my users?
Fees
How does the revenue sharing work?
Fees
What is the minimum trading fee I can set?
Liquidity
How can I add liquidity to my markets?
Liquidity
Do I get help with liquidity and market-making?
Liquidity
Where is the liquidity for some of the markets coming from?
Liquidity
Can I integrate Robolla for my markets on my exchange?
Exchange Plans
Which plan do I need to choose for supporting fiat assets?

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