HollaEx FAQ and Help

Find answers to all your HollaEx questions

FAQ

What is HollaEx?

FAQ

How do I open a crypto exchange?

FAQ

Can I add my coin or create a new coin?

FAQ

Can I see the exchange in action?

FAQ

Will my exchange have liquidity?

FAQ

How can I get help?

FAQ

How much can I earn as an exchange business?

General

How do I get started?

General

How long does it take to start my crypto exchange?

General

How secure and safe is the exchange solution?

General

Is HollaEx Kit Centralized or Decentralized exchange?

General

Is the project open source?

General

Can I contribute to the HollaEx Kit open source project?

General

Is the code tested and audited?

General

I want to know examples of successful exchange using your solution

General

How can I improve the loading speed of the website?

General

How much can I make by running an exchange realistically?

General

How can I list my exchange on CoinMarketCap?

General

What are useful communities where I can chat and ask questions from other?

General

Where should I share my feedback and feature requests for future releases?

Exchange Plans

What is the main difference between cloud and DIY exchange?

Exchange Plans

What is an enterprise exchange?

Exchange Plans

What do I need to run the HollaEx Kit on my server?

Exchange Plans

Can I host my exchange somewhere else?

Exchange Plans

How can I add staking to my exchange?

Exchange Plans

What would be the benefit of staking XHT as an exchange operator?

Pricing

How much does it cost to start my exchange?

Pricing

Is there any trial to test the exchange before purchasing any plans?

Account & Payment

I want to delete my account

Account & Payment

How can I get refund?

Account & Payment

How do I cancel the service?

Account & Payment

What payment methods are accepted to pay for HollaEx services?

Exchange Features

Do you offer IOS, Android app for exchange?

Exchange Features

Which languages do your solution support?

Exchange Features

Can I have referral system on my exchange?

Exchange Features

Can I black list certain countries to use my exchange?

Exchange Features

How can I manage the users of my exchange?

Exchange Features

Where can I get my exchange reports?

Exchange Features

How do I connect my exchange domain to my cloud exchange?

Exchange Features

Can I have a landing page for my exchange?

Exchange Features

Does the system support 2 factor authentication?

Exchange Features

Can I use the exchange to receive crypto payments?

Exchange Features

How do I accept payments for my token sales on my exchange?

Customization

How do I customize the exchange interface?

Customization

If I have a tech team, can I fully customize the exchange as I wish?

Customization

How can I add custom scripts to my website into head and body?

Customization

How do I customize the content of the exchange?

Customization

How do I add a new language to the exchange?

Customization

Where do I customize my token's icon?

Customization

Can I pay to get custom development done for my exchange?

Plugin & API

Where do I get the API keys and secrets to develop a plugin?

Plugin & API

How can I make an API Documentation for my exchange users?

Coin & Market Pairs

What are the coins supported in HollaEx?

Coin & Market Pairs

Can I add my custom coin?

Coin & Market Pairs

Do I have to add a market pair for trading?

Coin & Market Pairs

Do I have to pay to add new assets and markets?

Coin & Market Pairs

How to integrate my exchange with a bank to support fiat?

Wallet & Transaction

How are wallets being managed?

Wallet & Transaction

Can I use a different wallet custody such as Bitgo and connect that to my exchange?

Wallet & Transaction

Can I store the funds on my cold wallet?

Wallet & Transaction

My user deposited some funds to his wallets but it's not showing in his wallet.

Trading

Can spot and futures be traded?

Trading

Is margin trading available?

Trading

How many trades per second does the system support?

Fees

Can I set different trading fees for my users?

Fees

How does the revenue sharing work?

Fees

What is the minimum trading fee I can set?

Liquidity

How can I add liquidity to my markets?

Liquidity

Do I get help with liquidity and market-making?

Liquidity

Where is the liquidity for some of the markets coming from?

Liquidity

Can I integrate Robolla for my markets on my exchange?

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